If you need to cancel or modify your order due to an error, please contact us at inquiries@archishade.com or through our contact form within 12 hours of placing your purchase.

Orders are processed and shipped within 24 to 48 hours after placement. Once you receive the order shipment confirmation email, the estimated delivery time is 2 to 4 business days.

You can check further details of our shipping policy here.

You can easily check the shipping & taxes amount within the checkout area, which will be calculated based on your locale.

You can check further details of our shipping policy here.

You can place an order using a Credit Card, PayPal, Google Pay, Apple Pay or Shop Pay. All transactions are processed securely and encrypted for your protection.

If you receive a faulty item, please contact us at inquiries@archishade.com. Kindly provide a description of the issue along with images of the defective item. Our customer support team will promptly assist you in finding a suitable solution.

You are eligible to return items within 30 days of purchase. Please note that the return shipping costs are the responsibility of the sender. To initiate a return request, kindly email us at inquiries@archishade.com or use our contact form. Once the item arrives at our warehouse, the refund process will be completed within 14 business days. Please be aware that initial shipping charges are not included in the product refund.

Please check our complete return policy here.